We are pleased to announce that Master has joined the network of Magni TH authorised workshops to provide technical assistance to all customers in Cremona and the province.
Since its foundation in 2000, Master srl has had a clear and precise vocation: becoming a reference point in the after-sales of telehandlers and aerial work platforms. Its assistance and maintenance service is of a very high quality and specialisation, thanks to the constant training of its large team of technicians, which, together with a well-stocked spare parts warehouse, allows to provide timely support both on its own premises and on the customer’s site.
The lifting equipment market is now mature and increasingly widespread throughout the country in sectors like industrial installations, construction, logistics, restoration and professional gardening. Relying on a partner capable of quickly solving any fleet maintenance problem is therefore a key success factor for any company. Master is a reality that aims to offer a concrete response to this need, thanks to a qualified assistance service provided by specialised and constantly updated technicians.
Assisting the customer in the use of telehandlers and aerial platforms, preventing any misuse of the equipment and being able to read the complex data provided by each type of machine in order to find the most appropriate solution in all circumstances are just some of the tasks carried out by Master’s service team, which is always ready to offer its professionalism both at the company’s headquarters in Castelverde, in the province of Cremona, and on site with real mobile workshops.
In a constantly evolving sector such as lifting equipment, training is crucial. It is no coincidence that every year Master develops on-the-job training courses for its employees and organises specialisation courses in partnership with the main players in the market. Assistance requires the highest level of professionalism and constant updating in order to be able to respond to any situation, without ever leaving room for improvisation.
“Evolution and training are the key words that convinced us to enthusiastically seize the opportunity to become an authorised workshop of Magni, a leading manufacturer of telehandlers, with which we felt in love because of their innovation! True to its objectives and values, Master has deliberately chosen not to make its technicians, 8 to date, experts in everything, but to perfect their professional growth by specialising in the maintenance and repair of certain products. At this point, the choice of Magni became obvious”, explains Simone Volta, Service Manager of Master srl, who goes on to explain the details of this new relationship: “With the Magni team we share ideals such as attention to people, quality, professionalism, innovation, passion and determination to achieve high levels of performance and development in order to create a culture of maintenance and safe use of lifting equipment”.
Diego Virzì, Service Area Manager Italy of Magni TH explains, “We are proud of this new partnership and are delighted to welcome Master as our Magni authorised workshop. This new partnership will allow us to be even closer to our customers and to offer timely and high quality service and maintenance”.